Your Privacy Matters
At Nana's Bar & Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or use our services.
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Billing and payment information
- • Room preferences and special requests
- • Identification documents (for check-in)
Usage Information
- • Website browsing behavior and preferences
- • Booking history and patterns
- • Communication preferences
- • Device and browser information
How We Use Your Information
We use your information to:
- • Process and confirm your room reservations
- • Provide personalized customer service
- • Send booking confirmations and updates
- • Process payments and prevent fraud
- • Improve our services and website experience
- • Comply with legal obligations
- • Send marketing communications (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With your explicit consent
- • To comply with legal requirements
- • To protect our rights and safety
- • With trusted service providers (payment processors, booking systems)
- • In case of business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information:
- • SSL encryption for all data transmission
- • Secure payment processing through Stripe
- • Regular security audits and updates
- • Limited access to personal information
- • Secure data storage and backup systems
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience:
- • Essential cookies for website functionality
- • Analytics cookies to understand usage patterns
- • Preference cookies to remember your choices
- • Marketing cookies (with your consent)
You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- • Access your personal information
- • Correct inaccurate information
- • Request deletion of your data
- • Opt-out of marketing communications
- • Withdraw consent for data processing
- • Lodge a complaint with authorities
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@nanasbar.com
Phone: +66 (0)8375 40922
Address: 27/1 Village No 10 Soi 13 Boonsampan, Pattaya City, Chan Wat Chon Buri, 20150
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.